Shipping Policy

This Shipping Policy applies to orders placed with Hygthome, operated by Jingyuan Technology Co., Limited.

Processing

Orders are normally reviewed and prepared within 1–3 business days after payment confirmation. Processing may take longer during busy periods or when additional verification is required.

Rates and delivery estimates

Available shipping methods, charges, and any estimated delivery times are shown at checkout. Estimates are not guarantees and may be affected by carrier delays, weather, customs, or incomplete address information.

International orders

Customs duties, import taxes, and similar charges are the responsibility of the recipient unless stated otherwise at checkout.

Tracking and delivery issues

Where tracking is available, we will send it to the email address used for the order. Contact us if the tracking stops updating, a parcel arrives damaged, or delivery appears unsuccessful.

Address accuracy

Please check your shipping address before submitting an order. Additional charges caused by an incorrect address or repeated delivery attempts may be payable by the customer.

Contact

Shipping questions may be sent to [email protected].